Professional Executive Assistant (EMNG11)

Kurzy vedené v angličtině, Leadership & Management

This practical workshop will help you enhance your professionalism in an executive assistant role, manage tasks effectively, handle stress, and communicate confidently in the workplace. You will learn how to present your work with confidence, boost self-assurance, and approach tasks with greater certainty.

The training will equip you with strategies to foster collaboration, structure your time meaningfully, and maintain control under pressure, ensuring your role adds maximum value. This workshop provides practical methods and techniques to develop key skills that will help you manage your workload, refine your communication style, and support your team.

This training will enable you to:

  • Strengthen professionalism and build trust in an assistant role.
  • Improve workplace communication and confidently present your work.
  • Manage stress and high-pressure situations with more ease.
  • Plan and structure tasks to optimize workflow.
  • Develop active listening skills and handle meetings more successfully.

Who should attend:

  • Executive assistants and administrative professionals.
  • Professionals responsible for supporting managers and teams.
  • Individuals looking to improve their communication and organizational skills.
  • Anyone seeking to enhance time management, manage stress, and gain confidence in workplace interactions.

Private training and tailor-made dates

This topic can only be implemented as a private, not only as a closed corporate course, but also as an individual consultation for individuals.

In the case of a customized course, the outline below is for inspiration only. The final training content, length, and dates will be tailored to the specific input, needs, and objectives of the participants.

We will be happy to prepare a price offer.

Lokalita, termín kurzu

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Náplň kurzu:

Skrýt detaily
  • Building Professionalism
    1. Corporate culture and professional conduct.
    2. Trust and accountability in an assistant role.
    3. Managing critical situations with confidence.
    4. Self-presentation: How to present yourself and your work.
  • Developing Professional Communication
    1. Principles of professional presence.
    2. Managing business meetings and interactions.
    3. Active listening and information processing.
    4. Communicating in challenging situations.
  • Managing Stress in the Workplace
    1. Understanding workplace stress and its impact.
    2. Identifying and managing professional stress.
    3. Practical techniques for stress reduction.
    4. Strengthening emotional resilience.
  • Time Management and Work Habits
    1. Setting priorities and improving focus.
    2. Structuring tasks and managing workload.
    3. Overcoming procrastination.
    4. Tools and strategies for better time management.
Časový rozvrh:
1 den (9:00hod. - 16:00hod.)

METHODOLOGY

  • Interactive lectures
  • Practical individual and group exercises
  • Analysis and resolution of real-life situations
  • Instructor feedback and self-reflection
  • Facilitated discussions and methodical instruction

Situations you commonly deal with:

Unclear role and lack of confidence in the assistant position

Situation: You feel that your work is not fully recognized, or you struggle to present your skills confidently. You may find yourself unsure in certain situations when handling tasks or communicating with managers.

Solution Learned in the Course: You will learn how to position your role as a key part of the team, build trust and respect, and confidently showcase your contributions and accomplishments.

Challenging communication with managers and colleagues

Situation: Misunderstandings with management or colleagues lead to frustration and delays in completing tasks. You often find yourself acting as an intermediary between departments without clear guidance.

Solution Learned in the Course: You will gain strategies to improve workplace communication, interpret and relay information more , and manage difficult conversations with confidence.

Handling stress in a high-paced work environment

Situation: The assistant role requires multitasking, quick decision-making, and constant prioritization, leading to pressure and stress that affects your productivity and well-being.

Solution Learned in the Course: You will learn techniques to manage stress, prevent burnout, and remain calm and focused even in high-pressure situations.

Struggles with time management and task organization

Situation: You often feel overwhelmed by tasks, struggle with prioritization, or find it difficult to complete assignments on time.

Solution Learned in the Course: You will master techniques to set clear priorities, organize your workload meaningfully, and apply time management tools to increase productivity and control over your daily tasks.