Conversation Skills & Small Talk – Communicating Effectively in Business Environment (ENCS)

Kurzy vedené v angličtině, Communication Skills

Mastering the art of conversation is crucial for creating lasting business relationships and seizing new opportunities. This training is designed to help you confidently engage in meaningful dialogues and small talk in various business and social contexts. We’ll explore key techniques to communicate effectively, adapt to informal business settings, and navigate conversations in English.

From marketing pitches to networking events, you'll leave this course with practical skills to make your interactions natural, impactful, and memorable.

THIS TRAINING WILL ENABLE YOU TO:

  • Build rapport and engage in effective small talk in informal business settings
  • Approach networking events and informal meetings with confidence, turning conversations into business opportunities
  • Adapt communication style to fit various contexts, from sales and marketing discussions to casual professional interactions
  • Use English effectively in social business situations, making conversations feel natural and reducing conversational stress

WHO SHOULD ATTEND?

  • Business professionals looking to improve their conversational skills in English
  • Sales, marketing, and business development teams seeking better client engagement in informal settings
  • Anyone who wants to feel more comfortable and confident in English-speaking business environments
  • Entrepreneurs and freelancers aiming to create business connections at events or casual meetings

Private training and tailor-made dates

This topic can only be implemented as a private, not only as a closed corporate course, but also as an individual consultation for individuals.

In the case of a customized course, the outline below is for inspiration only. The final training content, length, and dates will be tailored to the specific input, needs, and objectives of the participants.

We will be happy to prepare a price offer.

Lokalita, termín kurzu

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Náplň kurzu:

Skrýt detaily
  • Foundations of Effective Business Communication
    1. Understanding Business Communication Styles
    2. Building Rapport in Casual Business Settings
    3. Easing Conversation Anxiety
    4. Essential English Phrases for Small Talk
  • Navigating Informal Situations and Casual Business Environments
    1. Understanding the Social Context in English
    2. Approaching Networking Events with Confidence
    3. Creating Opportunities Through Conversation
    4. Do’s and Don’ts of Casual Business Etiquette
  • Leveraging Small Talk for Business Development, Sales, and Marketing
    1. Recognizing and Acting on Business Opportunities
    2. Engaging Small Talk Techniques for Sales
    3. Using Conversational Cues for Marketing
    4. Building a Network that Lasts
  • Creating Impactful Conversations in Informal Situations
    1. Conversational Skills to Stand Out at Events
    2. Practicing Active Listening and Engagement
    3. Expressing Yourself Confidently
    4. Sealing the Deal Casually
Časový rozvrh:
1 den (9:00hod. - 17:00hod.)

METHODOLOGY

  • Practical individual and group exercises
  • Role-playing scenarios and case studies
  • Analysis and resolution of real-life situations
  • Instructor feedback and self-reflection
  • Facilitated discussions and methodical instruction

SITUATIONS YOU COMMONLY DEAL WITH

Scenario 1: Introducing Yourself at a Networking Event

Situation Description: You arrive at a networking event where you don’t know anyone. You feel nervous about introducing yourself and starting a conversation, worrying you might come across as overly formal or too eager.

Solution Learned in the Course: You learn a friendly and effective self-introduction technique. Start by sharing your name, a little about what you do, and an open-ended question like, "What brings you here?" This approach makes it easier to break the ice and shows genuine interest in the other person, helping you feel relaxed and confident.

Scenario 2: Turning Casual Conversation into a Business Opportunity

Situation Description: You’re chatting with a potential client over coffee in an informal setting, discussing general topics. You want to introduce your services without sounding pushy or sales-driven.

Solution Learned in the Course: You discover how to recognize subtle cues and use a natural transition to introduce your business value. For instance, you might mention a recent project or share an insight related to the topic. This technique allows you to bring your expertise into the conversation naturally, sparking their interest without making it feel like a sales pitch.

Scenario 3: Managing Small Talk in a Meeting with Senior Executives

Situation Description: Before a meeting with senior executives, there’s time for small talk, but you feel anxious about finding the right words or keeping the conversation professional yet relaxed.

Solution Learned in the Course: You practice small talk skills and focus on universal topics—such as industry trends, recent events, or shared interests. You might start with something like, "Have you noticed any new trends in our field recently?" This approach keeps the conversation engaging and shows your awareness, helping you create rapport and establish credibility.